Saturday, November 26, 2016

Gorenje D722CM Vented Dryer.

After a neighbourhood semi stray cat broke into my laundry and pee'd in my barely 3 year old Westinghouse workhorse of a sensor dryer I was on the hunt for a new one.

Having an outdoor laundry means a vented one is fine and generally it's only used for socks and undies, emergencies when it rains for weeks and towels. Nothing worse than a crunchy towel.

Googling reviews told me that 2 of the major players in the market seemed to leave a lot to be desired. Going off specs alone I decided to take a punt on the little known in Australia Gorenje D722CM. Imported by Asko I figured it was likely a pretty safe bet and I loved that it had a number of cycles to choose from as well as being a hefty 7kgs which was a 2kg upgrade on my last one. 

Upon arrival I was pretty impressed. It looked stylish next to my washing machine, it was solid and build quality was on par with the aforementioned major players. 
  The first run through and I noticed this thing was LOUD. Like, airplane taking off at an airport loud. But that was fine, as I mentioned, it lives in an outdoor laundry and noise wasn't very noticeable in the house. Something to keep in mind if you have an indoor laundry however and young kids who sleep! 

 It has 12 custom cycles plus 3 timed cycles of 30 minutes, 60 minutes and 90 minutes. It has a sensor so once it detects no more moisture in the clothing it will go into a cooling cycle then rotate once every so often for up to 2 hours to prevent creasing. It's important to note that you cannot disable this feature. 

The various cycles, like washing machines, hold various weights of washing. Cotton is up to 7kgs (more on this later), sensitive 2kgs, some are 3.5kgs some 4.5kgs etc. All cycles have the ability to press the cooler temperature button located in the centre square button (-C) and/or an extra dry function (top square button).

Once the cycle has completed, if you find the washing has not dried completely you cannot just hit the start button again. The entire dial has to be rotated to the off position then the cycle started again, complete with lowering temperature and adding extra dry if warranted. 

Drum capacity is huge. Much bigger than my 5kg model and the in door lint filter worked extremely well. It was easy to clean although you have to be careful to click it back into place properly or the outer filter cover won't close properly. It seems to sometimes want to click into some outer area nearby where it's actually meant to click into.
Despite a couple of minor annoyances I generally loved this dryer. Putting socks and undies on cotton yielded a very quick cycle and things were coming out completely dry without being crispy. A few weeks in however I noticed one day that it did not turn off. I had 2 towels, 2 teatowels, 2 small gym towels and 4 facewashers in there. 2 hours later the cycle was still going. A check showed the towels were well over-dry and burning hot to the touch.

Concerned I hoped it was a one off and the next time I used it it worked correctly. However the problem continued intermittently so an Asko technician was sent out to help me. Not having heard of the brand before he had to be briefed by head office as to how the dryer worked. I was told that the cotton feature HAS to have 7kg of washing in it. That any less means that the sensor does not work properly and that if I only have a few kilograms of washing, to use one of the other cycles and also to NEVER put the extra dry feature on. That it shouldn't really have one and is only meant for heavy bedding etc (none of this is mentioned in the instructions, one would think, when purchasing a dryer with a moisture sensor that can hold a maximum of 7kgs would turn off when the washing was dry, no matter how much washing was in the machine, as long as it doesn't exceed the maximum). 

A call to the importer at Asko and I was informed that technically this is not a sensor dryer. It is only a sensor dryer if you have the exact amount of washing in it that the maximum states, otherwise it is a timed dryer and that I should definitely use the other cycles, no using the extra dry feature. 

This proved fruitless. Sensitive cycle, mixed cycle and shirt cycle ALL left my washing still wet even after 2 cycles. Cotton cycle with a lower temperature and no extra dry rendered the machine unstoppable. Frightened of a fire I contacted the company I purchased it from and it was agreed that this is not right. A sensor dryer should cease to dry clothing once the contents are dry and that it may be a fire hazard. Thankfully they offered to allow me to swap it with another product. Stay tuned for that review once it has arrived.

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